Download This Paper: PERCEIVED QUALITY, BRAND LOYALTY DAN BRAND IMAGE (STUDI EMPIRIS DI GRAND TROPIC SUITES HOTEL, JAKARTA)
JAMS: Journal of Management Studies, Vol. 02,
No. 02, November 2013
Wisnu Reza
Program Magister Manajemen - Hospitality Management
Universitas Trisakti, Grogol, Jakarta Barat, Indonesia
Dea Prasetyawati
School of Hotel and Tourism Management,
Faculty of Business Administration & Humanities
Swiss German University, BSD City, Serpong, Tangerang, Indonesia
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